After implementing Snapdocs, GMFS realized that hybrid closing adoption depends on their loan originators. At first, loan originators at GMFS were skeptical of a new platform and concerned about new workflows. They also knew that not all borrowers are tech-savvy. However, with minimal training from the Snapdocs team and positive feedback from borrowers on how user-friendly closings can be, the loan officers at GMFS never looked back. Now, GMFS loan originators can close more loans with fewer errors, while providing a better experience for their borrowers. Learn how Aimia Doucet, Branch Manager at GMFS, gives borrowers an enjoyable closing experience as her team’s loan volume increases.
“Snapdocs has allowed our team at GMFS to be more efficient: we are able to serve more borrowers while giving them a better experience. I used Snapdocs to refinance my home and it was quick, easy, and a dream to use.”
– Aimia Doucet, Branch Manager at GMFS