Plains Commerce Bank Cuts Funding-to-Sale Time by 7 Days with Snapdocs

About Plains Commerce Bank

Headquartered in South Dakota, Plains Commerce Bank provides retail and wholesale mortgage lending nationwide through their Windsor Mortgage division. The bank is focused on driving efficiency and delivering a superior borrower experience through digital closings.

Driving hybrid eClosing adoption at scale 

Since introducing hybrid closings with Snapdocs, Plains Commerce Bank has achieved 90% adoption of all eligible loans. By requiring that their retail and wholesale channels use hybrid closings, the bank has created a faster, more consistent experience for borrowers and staff alike.

Powering efficiency through a comprehensive platform

Building on their digital closing success, Plains Commerce Bank implemented Snapdocs Funding Quality Control (QC) to instantly verify that every critical-to-fund document is present and accurate.

By leveraging multiple Snapdocs solutions together, the bank has realized measurable results:

• Reduced closing appointment times to 15–20 minutes
• Cut funding-to-sale time by 7 days
• Elevated staff into senior-level roles by eliminating manual document checks

Building the next era of digital mortgage

Seeing these rapid, measurable gains, Plains Commerce Bank plans to expand their use of Snapdocs solutions to further enhance efficiency, accuracy, and scalability, including:

• CD Balancing to reduce manual “stare-and-compare” work on disclosures
• Post-Close QC to ensure closing and origination documents are accurate after execution and
• Trailing Document Management to easily track, manage, and receive final documents

With Snapdocs, Plains Commerce Bank is poised to continue scaling digital closings—expanding eNote and RON adoption to strengthen both borrower relationships and operational performance.