How Lenders One Member, Waterstone Mortgage, Moved to 70% Hybrid Closings in Just Three Months
"While many lenders continue to just talk about moving to digital, we're making tremendous strides in making it the default at Waterstone Mortgage. We believe in taking a very deliberate, structured approach to ensure optimal client service and experience along the way, and the feedback thus far has been overwhelming positive," said Tom Knapp, CIO of Waterstone Mortgage.
Making the members experience as smooth as Possible
Prior to COVID, PFFCU anticipated the need to get started on eClosings because of an influx of loans they began to see in December of 2019. Their branch team also a unique workflow that requires custom annotation, and surefire way to reduce closing errors.
Katherine Campbell | Chief Digital Officer at Assurance Financial
"Easiest of 11 new technologies! New technology typically requires integration, training, and slow-growth adoption. Expectations of a quick-win are low even though the enthusiasm may be high. Well, not with Snapdocs. We went from a short integration period to 98% adoption in about a month. Customers and LO's love it! A true win-win!"
One efficient process for every closing
Streamline every closing with every settlement partner.
Automate & digitize slow manual processes
Eliminate low-value tasks so your team can focus on revenue-generating activities.
Accelerate the closing process
Allow borrowers to preview the whole closing package and eSign most documents before the closing appointment.
Ai-powered document processing
Artificial Intelligence automatically prepares documents for eSignature, so you don’t have to.
Close loans digitally, start-to-finish, with integrated support for eNote and RON
Gain access to more than 170,000 qualified notary signing agents and attorneys
Organize and track wet, hybrid, and eClose loans with the same flexible operational process
Receive world-class implementation support, training, and a dedicated Customer Success Manager
Power a seamless experience for all parties —borrowers, loan officers, and settlement agents—by integrating your loan origination system
Experience our simple and user-friendly platform
Snapdocs is the preferred provider for title and settlement companies
Jan Valencia | Residential Mortgage Systems Project Manager at KS StateBank, L1 Member
"When we first started looking at eClosing capabilities, I realized that it was a bigger need for the whole digital solution, where it wasn't just about eSigning, but it was also about the workflow around that."