CU to CU: It Matters to Members How You Close their Loans

HubSpot Video


Your members turn to you to originate their mortgage because they trust you. They expect you’ll provide excellent customer service, an efficient lending experience, and honest answers.

Adding eClosings to your toolbox allows you to fulfill those expectations. Providing documents to borrowers to review before the closing helps them feel empowered, informed and prepared, and reduces the time at the closing table to as little as 15 minutes.


Key Questions to Listen for:

  • Can you share with us the highs and lows of your implementation process or lessons learned?
  • When your executive team asks for benefits you’ve seen as a result of eClosing, what metrics do you share with them
  • How have borrowers benefited from your credit union implementing eClosings?


Learn from three of your peers how going digital can “rescue” your borrower’s closing experience, reduce your closing time, and how the right closing platform should support your implementation process.


This Webinar Covers

  • Types of eClosings and the key features of each (wet, hybrid, and full)
  • Lessons learned during the eClosing implementation process
  • Feedback from members who experienced the eClosing process
  • Metrics of success used by executive teams


Danielle Frawley

Danielle Frawley | Chief Lending Officer at Fort Community Credit Union


Joseph Pazienza

Joseph Pazienza | SVP, Real Estate Lending at PFFCU


Chelsea Nelson

Chelsea Nelson | Mortgage Fulfillment Manager at Elevations Credit Union


Camelia Martin

Camelia Martin | Head of Industry & Regulatory Affairs at Snapdocs

Learn more about Snapdocs

learn more about snapdocs

Founded in 2013, Snapdocs is the mortgage industry’s leading digital closing platform. With its patented AI technology and connected platform, Snapdocs is on a mission to perfect mortgage closings for all. ​Powering millions of closings a year, Snapdocs is leading the charge to modernize, streamline, and improve the mortgage process for lenders, borrowers, and settlement. Snapdocs is the only solution with a proven track record of creating a single, scalable process for every closing. ​Every day, over 130,000 mortgage professionals rely on Snapdocs to automate manual work and digitize paper processes that plague the industry. Snapdocs is a rapidly growing San Francisco based real estate technology company backed by leading investors including Sequoia, Y Combinator, Tiger Global, F-Prime, Zigg Capital, Alkeon, Wellington Management, Greenpoint Partners, Maverick, Founders Fund, SV Angel, Gokul Rajaram, Lachy Groom, Jack and Sam Altman and Coyne Lloyd. To learn more, please visit​​​​ snapdocs.com​.

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