Snapdocs Provides Security and CFPB Compliance to Mobile Closings


Snapdocs takes security seriously. One of the most important things we do for our clients is support them in their efforts to be compliant and safely transfer consumer information. It is our job to stay current on the latest in consumer protection regulation and security technology and update our security measures accordingly. This lets us shoulder some of the stress associated with security and compliance for the mortgage services providers using our platform.

Using Snapdocs helps these providers and their lenders mitigate risk in a number of ways:


Snapdocs Moves its Clients Away from Email
Sending documents over email is definitely NOT secure and NOT compliant. By using Snapdocs, our clients immediately have a better system.


Documents are Securely Transferred
Signing and notary documents containing sensitive information are protected throughout the process of transfer. The documents are transmitted over https and stored in an encrypted state.


Documents are Securely Stored
Snapdocs uses Amazon Web Services for its storage. Amazon offers one of the most secure and reliable database systems available. Amazon maintains servers in multiple locations to ensure back up in the case of natural disasters or fires that could damage servers.


Sensitive Information is Encrypted
Snapdocs stores consumers’ non-public private information in encrypted fields, which protects the information in case of attack.


Access to Information is Highly Restricted
Snapdocs restricts access to private consumer information to its highest clearance employees and tracks and records all instances of access to its database. Companies often need notaries’ non-public information, such as their w9 and SSN. Snapdocs restricts access to this information until after notaries and companies have engaged in business together.


Snapdocs Has Audit Trails
Snapdocs tracks the important events that occur on each order, creating a trail that would be critical in the case of an audit. For instance, clients know when notaries have downloaded documents and there is a record kept for every time actions like this are taken.

Snapdocs is dedicated to continuous investment in building and maintaining security for its customers. We conduct internal security audits every 60 days and constantly institute more aggressive security measures. This commitment to security is one of the most important reasons that our customers love us, we allows them to spend more time closing mortgages and less time worrying about security.

To learn more about how we can help you become more secure and CFPB compliant, speak with a Snapdocs team member.