Modern Lender Office Hours

Assurance Financial, Freddie Mac, and Falcon Capital Advisors Discuss the Effects of COVID-19 and How Lenders Can Start Going Digital


COVID-19 caught the mortgage industry off guard. It exposed lenders’ operational weaknesses and reliance on paper processes. Yet, the coronavirus pandemic has been an invaluable learning experience for lenders. 

Tune into this office hour discussion with Assurance Financial, Freddie Mac, and Falcon Capital Advisors. They recap the lessons they’ve learned from COVID-19, share their thoughts on how lenders can prevent running into these same challenges in the future, and give advice on how lenders can start transitioning toward digital closings.


What you’ll learn

  • What lenders should have learned from COVID-19
  • How COVID-19 affected digital closing adoption
  • How lenders can successfully move from paper closings to eClosings



Katherine Campbell Headshot-min

Katherine Campbell | Chief Digital Officer at Assurance Financial



Rajasekhar Penugonda | eMortgage Program Lead at Freddie Mac


Camelia Martin Headshot-min

Camelia Martin | Managing Director of the Digital Mortgage Advisory Group at Falcon Capital Advisors


Emma Miller-Crimm Headshot-min

Emma Miller-Crimm | Channel Marketing Manager at Snapdocs

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