Modern Lender Office Hours

Assurance Financial, Freddie Mac, and Falcon Capital Advisors Discuss the Effects of COVID-19 and How Lenders Can Start Going Digital

HubSpot Video


COVID-19 caught the mortgage industry off guard. It exposed lenders’ operational weaknesses and reliance on paper processes. Yet, the coronavirus pandemic has been an invaluable learning experience for lenders. 

Tune into this office hour discussion with Assurance Financial, Freddie Mac, and Falcon Capital Advisors. They recap the lessons they’ve learned from COVID-19, share their thoughts on how lenders can prevent running into these same challenges in the future, and give advice on how lenders can start transitioning toward digital closings.


What you’ll learn

  • What lenders should have learned from COVID-19

  • How COVID-19 affected digital closing adoption

  • How lenders can successfully move from paper closings to eClosings



Katherine Campbell Headshot-min

Katherine Campbell | Chief Digital Officer at Assurance Financial



Rajasekhar Penugonda | eMortgage Program Lead at Freddie Mac


Camelia Martin Headshot-min

Camelia Martin | Managing Director of the Digital Mortgage Advisory Group at Falcon Capital Advisors


Emma Miller-Crimm Headshot-min

Emma Miller-Crimm | Channel Marketing Manager at Snapdocs

Learn more about Snapdocs


Founded in 2013, Snapdocs is the mortgage industry’s leading digital closing platform. With its patented AI technology and connected platform, Snapdocs is on a mission to perfect mortgage closings for all. ​Powering millions of closings a year, Snapdocs is leading the charge to modernize, streamline, and improve the mortgage process for lenders, borrowers, and settlement. Snapdocs is the only solution with a proven track record of creating a single, scalable process for every closing. ​Every day, over 130,000 mortgage professionals rely on Snapdocs to automate manual work and digitize paper processes that plague the industry. Snapdocs is a rapidly growing San Francisco based real estate technology company backed by leading investors including Sequoia, Y Combinator, Tiger Global, F-Prime, Zigg Capital, Alkeon, Wellington Management, Greenpoint Partners, Maverick, Founders Fund, SV Angel, Gokul Rajaram, Lachy Groom, Jack and Sam Altman and Coyne Lloyd. To learn more, please visit​​​​​.

Ready to get started with digital closings?

Start eClosing in five weeks. Go all-digital in five months.

Snapdocs digital mortgage closing experts are here to help you get started fast.