Customer Stories

See how lenders succeed with Snapdocs

Learn from the market leaders who are transforming their businesses and shaping the future of mortgage closings.

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AnnieMac Boosts Efficiency and Capacity with Snapdocs eClosing

After experiencing challenges with a previous eClose provider, AnnieMac sought a digital closing partner with the expertise to scale hybrid transactions, accelerate closing times, and maximize closing and post-closing efficiencies. 


Firstrust Delivers Celebratory Closings for Borrowers

Firstrust quickly scaled eClose adoption with Snapdocs, enabling fast and convenient closings for borrowers. 


The Federal Savings Bank Funds Loans in Minutes 

The Federal Savings Bank digitized its closing process with Snapdocs, resulting in an intuitive and user-friendly experience for both staff and borrowers.


Fairway Unlocks eNote Adoption with Snapdocs

Fairway embraced a digital transformation, leading to efficiency improvements across the closing process.


FirstBank Partners with Snapdocs to Reach 100% eClose Adoption

FirstBank experienced higher efficiency and buy-in from internal staff and partners by scaling hybrid and eNote transactions.


How Compass Mortgage Achieved 90% eClose Adoption in 3 Months

Leveraging Snapdocs eClosing with Closing Quality Control, and Snapdocs eVault

Priority title and escrow

How Priority Title & Escrow Saves 62 Hours Monthly with Snapdocs Notary Scheduling

Priority Title & Escrow partnered with Snapdocs to automate its notary scheduling processes, freeing up valuable time to prioritize top-notch customer service.


The Federal Savings Bank & BCHH Improve Coordination with Connected Closings

As pioneers in the mortgage industry, The Federal Savings Bank and BCHH Title adopted Connected Closings with the collective goal of improving borrower experience and upleveling their entire eClose strategy.

Gold Star-Square-CS-grey

How Gold Star Drove eNote Adoption with Snapdocs eClose and eVault

Gold Star Mortgage Financial Group partnered with Snapdocs to quickly achieve 70% hybrid adoption, 23% of which include eNotes. Learn why Gold Star expects to achieve 90% eClose adoption.


How Evergreen Home Loans turned eNotes into their Competitive Advantage

Knowing eNote was the key to providing borrowers with a closing experience that set them apart from the competition, Evergreen partnered with Snapdocs to achieve eNote at scale.


Achieving eNote Adoption with AFCU

How AFCU digitized their entire loan portfolio, onboarded counterparties, implemented eVault, and processed their first eNote in just 3 months.


Creating an Experience Borrowers Seek Out

Waterstone Mortgage created a beautiful borrower experience and increased the loan capacity of their closing team by 40%.

Talor Morrison

The Perfect Closing

Taylor Morrison saw a clear opportunity to differentiate themselves and replace the bad stigma attached to mortgage closings with a celebratory conclusion to the home buying process.


Read the case studies:

Tom Knapp

Tom Knapp | CIO of Waterstone Mortgage

We’re already seeing Snapdocs and our ‘hybrid as default’ offering become a competitive advantage. It’s still a nice surprise for some once they’ve chosen Waterstone Mortgage as their partner, but borrowers now seek us out because of it.


Saving Time, Money & Members

Learn how Fort Community Credit Union struggled to succeed with an add-on eClose tool from their document preparation provider — and how Snapdocs “came to the rescue.


Rolling Out Digital Closings in One Month

The Mortgage Firm went from clunky templates to automated digital closings in one month.


Making the Member Experience as Smooth as Possible

With members moving out-of-state, Police & Fire Federal Credit Union decided to give these members an easy option for closing loans remotely.


Katherine Campbell | Chief Digital Officer at Assurance Financial

New technology typically requires integration, training, and slow-growth adoption. Expectations of a quick-win are low even though the enthusiasm may be high. Well, not with Snapdocs. We went from a short integration period to 98% adoption in about a month. Customers and LO’s love it! A true win-win!


“Snapdocs Just Works”

GMFS Mortgage needed to reduce errors, accelerate closing times, and get ahead of the market’s move to digital.


eClosings You Can Trust

With a sharp increase in loan volume, Weichert Financial Services needed an eClosing solution to standardize their closing process and close more loans at a lower cost.


Simplifying Closings

With member experience as a top priority, Credit Union Home Mortgage Solutions needed to create a celebratory home buying experience for their borrowers.


Tamra Rieger | COO at Evergreen Home Loans

We originally learned about Snapdocs from our escrow partners, who spoke highly of the company and the platform. We liked that they have the ability to tag all of our documents. And they were a vendor that our escrow partners liked and were using, so I knew I would have the escrow acceptance.


Advancing the Borrower Experience

With demand soaring in 2020, Assurance Financial knew they needed to simplify the entire closing experience for their borrowers.


Realizing the Benefits of Hybrid Closings

HomeStreet came to Snapdocs with the goal of offering Remote Online Notarization (RON) to borrowers during COVID-19.


Using e-Eligibility to Mitigate Risk

Revolution Mortgage (Revolution) knew that with the mortgage industry changing rapidly, they needed a way to determine how e-Eligible their loans are.


Implementing eClosings with Little Disruption

When Allied Mortgage was looking for an eClosing provider, they needed a partner who would implement eClosings quickly, with little disruption to their current workflow.


Achieving eNote Adoption with AFCU

How AFCU digitized their entire loan portfolio, onboarded counterparties, implemented eVault, and processed their first eNote in just 3 months.

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