customer stories

See how lenders succeed with Snapdocs

Learn from the market leaders who are transforming their businesses and shaping the future of mortgage closings.

Customer

Creating an Experience Borrowers Seek Out

Waterstone Mortgage created a beautiful borrower experience and increased the loan capacity of their closing team by 40%.

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A Beautiful Borrower Experience

Evergreen Home Loans set out to differentiate their borrower experience, improve the efficiency of their team, and streamline every closing with their large network of settlement partners.

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The Perfect Closing

Taylor Morrison saw a clear opportunity to differentiate themselves and replace the bad stigma attached to mortgage closings with a celebratory conclusion to the home buying process.

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Tom Knapp | CIO of Waterstone Mortgage

“We’re already seeing Snapdocs and our ‘hybrid as default’ offering become a competitive advantage. It’s still a nice surprise for some once they’ve chosen Waterstone Mortgage as their partner, but borrowers now seek us out because of it.”

Saving Time, Money & Members

Learn how Fort Community Credit Union struggled to succeed with an add-on eClose tool from their document preparation provider — and how Snapdocs “came to the rescue.”

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Rolling Out Digital Closings in One Month

The Mortgage Firm went from clunky templates to automated digital closings in one month.

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Making the Member Experience as Smooth as Possible

With members moving out-of-state, Police & Fire Federal Credit Union decided to give these members an easy option for closing loans remotely.

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Katherine Campbell | Chief Digital Officer at Assurance Financial

“New technology typically requires integration, training, and slow-growth adoption. Expectations of a quick-win are low even though the enthusiasm may be high. Well, not with Snapdocs. We went from a short integration period to 98% adoption in about a month. Customers and LO’s love it! A true win-win!”

“Snapdocs Just Works”

GMFS Mortgage needed to reduce errors, accelerate closing times, and get ahead of the market’s move to digital.

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eClosings You Can Trust

With a sharp increase in loan volume, Weichert Financial Services needed an eClosing solution to standardize their closing process and close more loans at a lower cost.

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Simplifying Closings

With member experience as a top priority, Credit Union Home Mortgage Solutions needed to create a celebratory home buying experience for their borrowers.

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Tamra Rieger | COO at Evergreen Home Loans

“We originally learned about Snapdocs from our escrow partners, who spoke highly of the company and the platform. We liked that they have the ability to tag all of our documents. And they were a vendor that our escrow partners liked and were using, so I knew I would have the escrow acceptance.”

Advancing the Borrower Experience

With demand soaring in 2020, Assurance Financial knew they needed to simplify the entire closing experience for their borrowers.

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